Terms & Conditions

1. Introduction

Welcome to tk996, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of the tk996 website, mobile interface, games, promotions, and all related services. By creating an account, logging in, or placing any wager on tk996, you confirm that you have read, understood, and agree to be legally bound by these terms in their entirety.

These terms apply to all users, whether you are accessing tk996 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other region in Bangladesh. If you do not agree with any part of these terms, you must immediately stop using this platform.

2. Account Registration & Eligibility

To use tk996 services you must register for an account and meet all eligibility requirements. When registering, you agree to provide accurate, complete, and current information. tk996 reserves the right to verify all submitted details and to suspend or close any account where false information is detected. The following conditions must be satisfied at all times:

• Minimum age: You must be 21 years of age or older to register and play.
• One account per person: Each individual may hold only one active account. Duplicate or multiple accounts will be permanently closed and any associated balances forfeited.
• Accurate registration details: Full legal name, date of birth, email address, and phone number must be accurate and verifiable.
• Account security: You are solely responsible for maintaining the confidentiality of your login credentials. Never share your password with any third party.
• KYC compliance: tk996 may require identity documents (NID, passport, or driving licence) to verify your account before processing withdrawals or large transactions.

3. Deposits & Withdrawals

tk996 supports a range of deposit and withdrawal methods specifically designed for Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and major debit cards. All financial transactions are processed in Bangladeshi Taka (BDT).

Deposit Conditions

• Minimum deposit: ৳500 per transaction. Maximum deposit limits may apply depending on the payment method selected.
• Funds deposited must be used for gaming on tk996 only and may not be transferred to third parties.
• Deposits using funds obtained through illegal activity will be blocked and the account immediately suspended pending investigation.
• tk996 is not responsible for delays caused by third-party payment processors or mobile banking services.

Withdrawal Conditions

• Minimum withdrawal: ৳1,000. Withdrawals are processed within 24–72 hours following successful KYC verification.
• Withdrawals will only be made to the same payment method used for your original deposit, as a standard anti-fraud measure.
• Bonus-related winnings are subject to wagering requirements before withdrawal is permitted. See Section 4 for full details.
• tk996 reserves the right to carry out enhanced due-diligence checks before approving any withdrawal over ৳50,000.

All transactions on tk996 are protected by SSL encryption. We do not store full card details on our servers. For queries regarding payments, please contact our 24/7 customer support team via email.

4. Bonuses & Promotions

tk996 offers a range of bonuses and promotional offers to new and existing players, including welcome bonuses, reload bonuses, free spins, and special event promotions tied to Bangladesh cricket seasons, BPL, IPL, and Eid celebrations. All bonuses are subject to the following standard terms:

• Each bonus offer carries a specific wagering requirement (rollover), typically between 10x–30x the bonus amount. The rollover multiplier and eligible games are stated in each individual promotion's terms.
• Bonuses are valid for 7 days from the date of issue unless otherwise stated. Unused bonuses expire automatically.
• Bonuses may not be transferred between accounts or converted directly to cash without meeting rollover conditions.
• tk996 reserves the right to cancel or modify any promotion at any time if abuse, exploitation, or technical errors are detected.
• Free spins winnings are credited as bonus funds and are subject to the same wagering requirements as standard bonuses.

5. User Conduct & Prohibited Activities

All users of tk996 are required to conduct themselves in a lawful, respectful, and honest manner at all times. The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of balances, and legal action where applicable:

• Registering, operating, or benefiting from more than one account on tk996, whether directly or via a third party.
• Using automated software, bots, scripts, or any technical exploit to gain an unfair advantage in any game or transaction.
• Money laundering, structuring transactions to avoid reporting thresholds, or using tk996 as a vehicle for any financial crime.
• Attempting to access another user's account, reverse-engineer the platform, or tamper with any game outcome.
• Harassing, threatening, or abusing tk996 staff, other players, or any third party connected to our services.
• Providing false, misleading, or incomplete information during registration, KYC verification, or any customer support interaction.

tk996 employs advanced fraud detection systems and cooperates with financial intelligence units to prevent and report suspicious activity. All transactions are monitored in compliance with anti-money-laundering best practices.

6. Privacy & Data Protection

tk996 takes the privacy of its users seriously. All personal data collected during registration, KYC, and platform use is handled in accordance with our Privacy Policy. We collect only the information necessary to provide our services, comply with legal obligations, and protect the security of your account.

Your data will never be sold to third-party marketers. It may be shared with payment processors, KYC verification partners, and regulatory bodies solely for the purpose of operating the platform legally and securely. For full details, please review our Privacy Policy page.

7. Intellectual Property

All content on the tk996 platform — including but not limited to software code, game interfaces, graphics, logos, brand assets, text, promotional materials, and audio-visual content — is the exclusive property of tk996 or its licensed content providers. All rights are reserved.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of tk996's intellectual property without express prior written consent. Unauthorized use constitutes infringement and will be pursued under applicable law.

8. Limitation of Liability

To the fullest extent permitted by applicable law, tk996 shall not be held liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of your use of, or inability to use, the platform. This includes but is not limited to:

• Loss of winnings due to technical failures, server downtime, or third-party disruptions beyond our reasonable control.
• Unauthorized access to your account resulting from your failure to keep login credentials secure.
• Delays in deposit or withdrawal processing caused by mobile banking providers, payment gateways, or banking infrastructure.
• Any loss or damage arising from your reliance on information, promotions, or content published on the tk996 platform.

9. Responsible Gaming

tk996 is committed to promoting responsible gaming among all its players. We believe that gambling should remain an enjoyable leisure activity and never become a source of financial hardship or personal distress. We actively encourage players to set personal limits and make use of the tools available on our platform.

• Deposit limits: Set daily, weekly, or monthly deposit caps to manage your spending within your personal budget.
• Self-exclusion: Request a temporary or permanent self-exclusion if you feel your gambling is becoming unmanageable. Contact our support team to activate this at any time.
• Reality check reminders: Enable session time alerts so you are regularly reminded of how long you have been playing.

If you believe gambling is negatively affecting your life or the life of someone close to you, please contact our support team immediately at [email protected]. You may also reach out to a local counselling service or helpline. tk996 will never pressure a player to continue gambling and fully supports the right of any user to self-exclude at any time without penalty.

10. Amendments & Termination

tk996 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will provide reasonable notice via email or a prominent notice on the platform. Your continued use of tk996 after the effective date of any amendment constitutes your binding acceptance of the revised terms.

tk996 reserves the right to suspend or permanently terminate any user account at its discretion, including in cases of suspected fraud, breach of these terms, or any conduct deemed harmful to the platform or its users. Upon termination, any outstanding verified balance (net of applicable bonus funds) will be returned to the player via their registered payment method, subject to completion of KYC.

11. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from your use of tk996, we strongly encourage you to contact our customer support team in the first instance so that we may attempt to resolve the matter amicably and promptly.

Where a dispute cannot be resolved through direct negotiation, it shall be submitted to binding arbitration in accordance with the rules of a mutually agreed arbitration body. Nothing in this clause limits your statutory consumer rights under applicable Bangladeshi law.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to reach out to our dedicated customer support team. We are available 24 hours a day, 7 days a week, and aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] — Please include your registered username and a brief description of your query for faster assistance.